Privacy Policy

KPI's Commitment to Data Protection

Kuwait Petroleum International (“KPI” or " we" or "us") is committed to safeguarding the privacy and the personal data gathered from website visitors ("you") on our websites in our function as controller. Protecting the security and privacy of your personal data is important to KPI. In the way we conduct our business, we will handle your personal data with care and comply with the applicable rules regarding privacy and data protection. Please read this Privacy Policy to find out more about the manner in which we collect and process your personal data.

In the policy below, we will outline:

  • What personal data we collect;
  • Which legal basis we rely on for processing  your personal data;
  • For what purposes may we use your personal data;
  • With whom we may share your personal data;
  • How long we store your personal data;
  • How we secure your personal data;
  • The rights you have in relation to your personal data;
  • Where you can ask questions and make remarks.

1. What personal data do we collect?

Through our websites, KPI will not collect any personal data about you (e.g., your name, address, telephone number or e-mail address - unless you voluntarily choose to provide it to us (e.g. by email enquiry). If you do not want your personal data collected, please do not submit it to us. When you do provide us with personal data, we usually use it to respond to your enquiry.

Non-personal data collected automatically
When you access our websites, we may also collect information that does not relate to you as an individual including but not limited to the type of Internet browser and computer operating system; domain name of the website from which you came; number of visits, average time spent, pages viewed. We may use this information and share it within the Kuwait Petroleum Group to measure the use of our websites and to improve their content.

"Cookies" - Information Placed Automatically on Your Computer
When you visit one of our websites, we may store cookies and other automated means of data collection. A cookie is a small text file that is placed on the browser of the hard drive of your computer (or similar device) by the websites that you visit (“Cookies”). Cookies can automatically recognize you the next time you visit and they can allow us to tailor a website to better match your interests or analyse our traffic. If you choose not to be recognized, please refer to your internet browser to erase Cookies from your computer hard drive, block all Cookies or receive a warning before a Cookie is stored.

2. On which legal basis do we rely for the processing of your personal data

Your personal data will be processed when:

  • You have provided us a freely given, specific, informed and unambiguous consent to process your personal data
  • The processing is necessary to comply with legal obligations resting on KPI as a result of any legislation.

3. For what purposes do we use your personal data?

We will use your personal data for the following purposes as listed below:

  • to respond to your inquiry;
  • for anonymous users' behavior tracking purposes

4. With whom may we share your personal data?

Sharing within the group
Since the Kuwait Petroleum Group of companies also operates outside the European Economic Area, the data you submit may be transferred outside the European Economic Area in exceptional cases. This and all other transfers will remain secure and under our sole control. These transfers are covered by an intra-group agreement that provides specific contractual protection to ensure that your personal data receives an adequate and consistent level of protection, regardless of where it is transferred within the Kuwait Petroleum Group and only after a case-by-case transfer analysis has been conducted. Your personal data will be shared only when necessary for the realization of the above purposes.

KPI may also share the personal data of Participants, representatives of the Participant and Cardholders with authorities or other third parties further to a request from an authority, when this is required by law or when it is necessary to identify, contact or institute legal proceedings against individuals.

5. Links to other websites

This website may contain links to other web sites, which are not owned, controlled or maintained by us. We cannot be responsible for the privacy policies of other websites, nor for the execution of this policy, even if:

  • You accessed the third-party website using links from our websites; or
  • You linked to our website from a third-party websites

We recommend that you check the policy of each site you visit and contact the owner or operator of such website if you have any concerns or questions.

6. How long do we store your personal data?

Your personal data will be retained as long as necessary to achieve the purpose for which it was collected. This is generally for the duration of any contractual relationship or performance of a certain service and for any period thereafter as legally required or permitted by applicable law.

7. How do we secure your personal data?

KPI takes precautions to ensure the security of your personal data and strives to keep it accurate. We carefully protect your personal data from loss, destruction, falsification, manipulation, and unauthorized access or unauthorized disclosure.

8. What rights do you have in relation to your personal data?

Under the data protection legislation you have, under certain conditions, the right to access your  personal data as well as the right to rectify, complete and/or erase incorrect data. If you want to exercise one or more of these rights, please notify us via the following phone number: Tel: +965 22332800. We will then make a reasonable effort to take the following appropriate actions: 

  • Provide you with a copy of the data that you have provided us;
  • Update any inaccuracies in the data we hold;
  • Delete any data for which we no longer have a lawful ground to process.

To facilitate our efforts to meet your request, it would be helpful if you could let us know the context in which you provided your personal data.

Furthermore, where processing is based on consent and in relation to any direct marketing, you have the right to oppose to the processing of your personal data by withdrawing your consent. You can also require us to restrict the processing of personal data whilst a complaint is being investigated. You also have the right to object to any processing, including profiling, based on the legitimate interests ground, unless our reasons for undertaking that processing outweigh any disadvantage to your data protection rights. Furthermore, you can oppose to the handling of your personal data with respect to direct-marketing and restrict the processing of personal data whilst a complaint is investigated in certain situations. Within the limits of the law you also have the right to transmit those data to another organisation (data portability).

Your exercise of these rights is subject to certain exemptions to safeguard the public interest (e.g. the prevention or detection of fraud). If you exercise any of these rights, we will check your claim and respond in most cases within a month. 

If you are dissatisfied with our use of your data or our response to any exercise of these rights you have the right to file a complaint with a competent supervisory authority.

9. Modifications

We reserve the right to amend this policy, if necessary, for example to comply with legislative changes, regulatory changes, new practices and procedures, or requirements imposed by a competent supervisory authority. The most recent version is always available via this link. The date on which this text was last modified can be found at the bottom of this document. 

10. Where can you ask questions and make remarks?

If you have any questions or if you like to have more information, you can call us via the following phone number: Tel: +965 22332800. 

You can also send a letter to the following address:

Kuwait Petroleum International Ltd

Salhiya Complex Gate 5 - 3rd Floor
Fahad Al-Salem Street Kuwait City, Kuwait

This privacy policy applies to the websites operated by Kuwait Petroleum International. and was last modified on 29 March 2023.